a smaller   |   a bigger   |   reset
Navigation

Waterpark FAQ's

 Should I pre-book my visit?

We always advise pre-booking your visit to the Waterpark and it is really simple to do. You can either pre-book by calling us on 01792 466500 or you can book online here. 

When you pre-book your tickets will be waiting for you in our fast track queue (left hand side of reception.)

 How much does it cost if I want to spectate and not swim?

The LC is a family experience and so we encourage all the family to visit even if they do not want to take a dip. There is plenty of seating located on our pool balcony or in our poolside Bistro and this is FREE of charge. 

 Do you have lockers and how much do they cost?

 There are plenty of lockers for you to use in our changing village. The lockers take a £1 coin (both the old £1 and new £1) or trolley coin and get you get this back at the end of your swim.

 What is your adult:child pool ratio?

- Children aged 3 years and under need one adult to supervise one child

- Children aged 4-7 years need one adult to supervise two children

- Children aged 8+ years are able to use the pool unaccompanied however any child who is not a confident swimmer must be supervised regardless of age

 Does my child need to wear a swim nappy?

 Under 2's must wear a swim nappy - don't worry if you forget to bring one you can buy one from reception

 Are there any parking facilities?

 Of course car parking is situated on the West side of the LC. If you purchase an LC activity we will return £1 of your car parking costs (car parking is approx £1 per hour.) Simply retrieve your ticket from any pay&display within the car park, place one ticket in your vehicle and present the duplicate ticket to an LC receptionist and you will received £1 of your car parking costs back. Disabled parking and coach/bus parking bays are available.

Please note we cannot give a £1 refund on an all day car parking ticket.

 What swimwear should I wear?

For your own safety proper bathing attire is required. All items worn should be of swimwear materials including rash vests and Burkinis.

For hygienic reasons, undergarments should not be worn in the place of, or in addition to appropriate bathing attire.

 How long do I get in the Waterpark?

 The waterpark is a 2 hour experience.

Useful slide information

There is a 1.1m height restiction on our slides, however, there is plenty to do for younger visitors including Volcano Bay and our toddler splash area.

Please note that at off peak times our main slides will rotate every 30 minutes allowing customers to enjoy all slides the slides during their two hour waterpark experience.

How often do the waves come on?

 Our famous waves come on every 20 minutes - just keep an eye on the timer in the wave pool.

 If I forget something can I purchase it at the LC?

 At the LC we stock a variety of swim related products, from swimwear to goggles, armbands to children swim jackets. Call our reception team on 01792 466500 to see if we have what you need.

What is the water/air temperature?

 Our water is set to around 31 Degrees celsius with the air temperature being around 32 Degrees celsius

Do you have changing rooms?

 We have a village style changing area to cater for all sizes of families with family size rooms and individual changing cubicles.

Hello World
Frontpage Slideshow | Copyright © 2006-2015 JoomlaWorks Ltd.