Play Terms and Conditions

Great News - This online booking facility is now Live!

Legal Disclaimer

Thank you for your interest in our website. You may be asked to give us personal details at certain points on this site. The provision of such information is entirely at your own discretion. Bay Leisure Ltd declares that all personal information will be treated in accordance with the Data Protection Act 1998.

Personal information collected on this website will not be used for any purposes other than customer care, the mailing of information, special offers or market research. For these purposes, the information may be stored, processed and may be passed on to other organisations.

Bookings and Refund Policy

  • Groups of 5 or more cannot be booked online.
  • Bookings can be made in person, by phone, or online via www.thelcswansea.com.
  • Users will need to register before being able to book any activity. Members will require their LC membership number and their personal pin number to make bookings.
  • Payment must be made at the time of booking. Please note if picking your tickets up via the self service kiosk you will need an LC card.
  • All bookings are made in the name of a specified individual as set out on the booking confirmation. Proof of identity may be required. Bookings are non-transferable and non-refundable. (Refunds may occasionally be offered at the discretion of the management).

Play Policy

  • Children must be under 1.4m tall.

Behaviour Policy

The facility has a zero tolerance approach to unacceptable verbal and physical behavior directed towards staff and customers.

Bay Leisure Limited - Registered Office: LC, Oystermouth Road, Swansea, SA1 3ST.

Tel: 01792 466500 E-mail: enquiries@the-lc.co.uk Company Number : 6337728


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